Counselling during COVID-19 In a time of such uncertainty it feels like mental health is more important than ever. Which it is why counselling can be more important than ever and more needed than ever. While I am unable to offer face to face sessions during this time - I am still available for sessions online or via phone. I am a qualified online counsellor and able to work via video call, audio only call, instant message or email. I am also still accepting new clients during this time.